The key to sustainable business change? Innovation.

Business change isn’t new. Countless books fill the shelves, every consultancy talks about its ability to help you transform, and at every turn another contractor is ready to help you.

What makes the LACE Partners approach stand out? What makes it fundamentally different, and ultimately far more likely to succeed? It’s holistic. And, crucially, it’s innovative.

We know that successful change is based on a few basic but vital principles:

1. Clearly state your reasons for change and focus on developing trust

To discover more, take a look at Kotter’s 8-Step Process – number 3 stresses the importance of forming a strategic vision and initiatives, and number 4 calls on you to build an army of volunteers who believe in your mission.

2. Accept that everyone goes through the same stages of change, but at a different pace

Remind yourself of Kübler-Ross’s Change Curve – the famous five stages of grief apply to business contexts, as well as our personal lives.

3. Not everyone responds to communications in the same way, so you need to tailor your messages

Nudge Theory will help you understand exactly that. Named and popularised by the 2008 book,‘Nudge: Improving Decisions About Health, Wealth, and Happiness’, written by American academics Richard H Thaler and Cass R Sunstein, the theory draws on the Nobel prize-winning work of the Israeli-American psychologists Daniel Kahneman and Amos Tversky. Here’s why it’s helpful: it helps you get to grips with how people think, make decisions, behave, and manage all sorts of change. It highlights unhelpful influences on people, and shows how we can adapt those for the better, guiding everyone towards better decisions and behaviours.

So what is it that differentiates success from failure? Acceptance from Resistance. Engagement from Apathy is your approach to execution.

At LACE, we’ve developed an approach to change that’s both holistic and innovative. This approach combines traditional change theory with cutting-edge tech and individual, targeted coaching. It accelerates change and makes it more sustainable.

How does our method play out in practice? Like this:

  1. We engage and inspire senior people, using the latest in neuroscience technology, to achieve optimum alignment

  2. We select a bespoke range of techniques to guarantee the right change for your business. These techniques include:

    • Sustainable performance measurement
    • Innovation engagement
    • Democratised digital coaches
    • Point-of-need learning support
  3. We track and measure change, identifying support and resistance at a behavioural level

In short, we empower you to take bold action, and to do so successfully, whether you’re re-organising, reducing costs, or shifting to new systems.

To start a conversation, email

Further reading

HR technology adoption – it’s not just ‘plug and play’

Managing change vs managing adoption – hot tip: they aren’t mutually exclusive