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Kayley Gaylor, Director

Kayley joined LACE Partners in 2021 as a senior manager. Kayley’s background is 15 years’ experience in improving the HR function to provide a more value add service to the business, through cost reduction, increased efficiencies, service delivery models, data, technology and process standardisation.

Kayley has delivered many global HR improvement and change projects including HR process improvement, outsourcing and centralisation of HR administration to Shared Service Centres as well as designing technology to enable the efficiencies in the employee experience and business automation.

Recently Kayley has been focusing on leading HR Tech recovery programs especially after a challenging implementation, including: governance and change frameworks, HR & IT scope split, process design, data management, structure design, people and skills, HRIS support model, tenant management, relationships with the service providers, user adoption, Tech roadmap and the journey to self-sufficiency.

Outside of work, Kayley enjoys Yoga, reading, walking and travelling.

Skills

  • HRIS Design & Implementation
  • HR Technology Adoption
  • HR Shared Services
  • HR Service Delivery Model
  • HRIS Support Models
  • Process Design/Redesign
  • HR Transformation

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Insights. Our latest thought leadership, including blogs, webinars, podcasts and videos.
Podcast
Is cultural alignment the secret to sustained business success?
Is cultural alignment the secret to sustained business success?

In today's rapidly evolving business landscape, company culture plays a pivotal role in driving sustainable performance. This was the central theme of a recent episode of the HR on the Offensive podcast, Chris spoke with Niall Cluley, Managing Director at Dragonfish...

Blog
HRIS support model: Should HR or IT support your HRIS products?
HRIS support model: Should HR or IT support your HRIS products?

In a recent blog that we released focusing on the merit of whether to ‘do-it-yourself’ or leverage the knowledge and capabilities of an application-managed service provider (AMS), we reviewed the merits of both approaches. We often advise HR teams on there is no...

Podcast
Can payroll drive employee experience and business success?
Can payroll drive employee experience and business success?

What does the future hold for payroll? In this episode of the HR on the Offensive podcast Chris and LACE payroll expert Chris Kirby speak with Nick Day, Founder of JGA Recruitment Group. Payroll has come a long way from being a purely transactional, back-office...