CAMPAIGN
Helping you cut through the complexity and find the perfect operating model for your organisation.
We’re on a mission to demystify the HR operating model.
Welcome to our latest obsession – we want to allow all HR professionals and CPOs to navigate the complex world of the HR operating model with ease.
What is an HR op model? Why can’t we all use the same type? How do you know if your current set up isn’t fit for purpose? Watch the video below:
What do we mean by the HR operating model?
The HR operating model covers a wide area; it includes how you are set up structurally, your policies and processes and ways of working.
It includes your core functional capabilities, your service offering and the employee experience you offer, including the systems and tools used across the employee lifecycle. It’s a broad concept, but what is most important is how those elements fit together to deliver the people outcomes you are looking to achieve.
Cathy Acratopulo, Managing Director and Founder of LACE Partners
Why does HR need its operating model demystified?
There is a lot of conflicting advice in this space. Our aim is to cut through the noise and provide you with a way of evaluating what you have right now and what you will need in the future.
There is no one-size-fits all, but we can help you figure out which HR operating model will serve you best according to your business goals.
Follow this series to learn:
- Why the HR operating model is so relevant in this current climate
- The nuances of different HR op models
- What the symptoms are of a model that is not fit for purpose
- How to align your future HR op model with your business drivers
- When you know what you want, how to make that change stick and the skills and capabilities you need to make it happen!
How to build your HR operating model to support business success
Whitepaper
This guide will help you assess your current setup, explore different HR models, and build a future-ready framework tailored to your organisation’s needs.
This campaign will look at the nuances of existing common operating models, provide a fresh perspective with a focus on aligning HR through the lens of the business.
Prologue: Demystifying the HR operating model
We kick off by discussing the campaign’s goals.
LIVE: Do you need to demystify the HR operating model?
We’ll be breaking down the campaign into chapters that are outlined below:
1. From HR to workforce transformation
LIVE: HR Shared Services Trends 2024 Report
Watch this live stream, where Chris Howard and Emma Leonis-Hughes talk through the latest trends in the HR shared services space, and introduce our Trends report.
VIDEO: Reflections on workforce transformation
How can HR support workforce transformation? Watch the discussion between LACEr Julian Holmes and Toby Culshaw, Talent leader at Amazon.
CPOs: From HR to workforce transformation
Whitepaper
We interviewed 30 leaders and specialists for a market snapshot, showing why HR must drive organisational change. Download our free whitepaper for insights on aligning people strategy to business goals.
2. Cracking the code: Unlocking key HR operating model challenges
This chapter will laser in on those challenges that CPOs and peers have told us, drawing insights from real-world experiences from HR teams – if you want first hand experiences to see whether your challenges are similar to those of your peers, you’ll find it here.
Why are current operating models not delivering on what the CPO and modern HR team need? What are the limitations that HR is seeing with what’s currently out there?
BLOG: Unlocking the key HR op model challenges
PODCAST: What do HR Shared Services look like for 2024?
Listen to this podcast, where the authors of the report, Emma Leonis-Hughes and Dawn Goodall as well as guest Nadia Hutchinson, Global Director HR Services and Operation from the Cabot Corporation, chat through the evolving landscape of HR shared services.
3. Navigating the noise and untangling the HR operating model puzzle
You’ll get a LACE model to use, plus our 2024 HR Shared Services Trends report on top challenges and opportunities.
BLOG: The four hats of the CPO
The role of the CPO has seen huge shifts over the last few years. Cathy Acratopulo unpacks the 'four hats' CPOs of today are expected to wear.
LIVE: What are the four hats CPOs should be wearing?
In our latest HR on the Offensive livestream, we’ll explore the CPO’s key roles, skills, and traits, plus HR operating models and their impact.
BLOG: The ten traits of high performance
We discuss high-performance HR and explore the various HR operating models, traits of success, and business drivers.
4. Building an HR operating model that is a business booster
Adopting an HR operating model can drive business value, aligning with one of four key drivers: growth, agility, customer intimacy, or productivity. Explore four scenarios with CPO examples and solutions to their challenges in these resources.
BLOG: How to build the right HR operating model
LIVE: How to build the right op model for your business
VIDEO: How to build the right op model for your business
Explore each business driver here:
Agility
Customer intimacy
Rapid growth
Productivity
Transform your HR op model — Start here.
Are you feeling the pressure to adapt your HR operating model? At LACE, we’ve noticed a surge in interest from HR professionals seeking to reimagine their strategies — and we’re here to help.
Want tailored insights and expert support on shaping your HR operating model? Fill in the form, and we’ll be in touch with resources and guidance to help you take the next step with confidence.