Challenges Devolved business structure with attractions in each country supported by on site/local HR teams. Complex business with a wide variety of workforce personas and requirements, e.g., heavily operational in the attractions. Different HR roles, policies and...
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People strategy and CPO advisor:
People strategy for customer experience transformation company
Challenges This organisation is a global digital customer experience (CX) transformation specialist with major operations across nine countries globally. As they planned for growth through M&A and PE funding, they needed to develop a people strategy that would...