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About us

We are your fundamentally different partner

It doesn’t matter what you need to action on your ‘transformation to do list’ as a Chief People Officer (CPO):

We do it.

Our driving motivation is to be fundamentally different to the archetypal consultancy approach. A LACEr is not your run of the mill consultant. Housing some of the best minds in HR and payroll transformation – as well as people experience – we pride ourselves on our expertise. Using our in-depth knowledge and LACE Way mindset, we will guide you through the process, and support you every step of the way. Together, we will pave the way to ensure that you meet your company goals.

LACE Partners has evolved into a thriving business with an impressive track record of successful projects across a wide range of industries. This is made possible by our wealth of experienced practitioners who specialise in HR transformation, tech advisory, talent, change and adoption, employee experience, people data and analytics, cloud migration, payroll excellence and much more. You can find out about our services by visiting Our Services pages.

 

We are a business that prides itself on our ability to build long term relationships, not only with our clients and our delivery partners, but also with our network of LACE employees and associates who we affectionately refer to as ‘LACErs’. Here at LACE, we know that the success of our business is predicated on the relationships that we have with our people (both internally and externally) and so we hold some core values very close to us:

We’re passionate.

We are energised by working with people who share our passions and values for solving HR, payroll, people and change challenges.

We always act with care.

We take pride in the work we deliver for all stakeholders and want to succeed in the right way and with the right approach to our work.

We’re innovative.

We believe in being at the forefront of future thinking and ideas, including technology that empowers people, supported by research and partnerships with like-minded companies.

What makes us fundamentally different?

  • We’re committed to driving value for your business – We create a partnership to drive business value and make experiences at work amazing!
  • We’re practical and tailored in our approach – We don’t use a ‘one-size-fits-all’, rather we create bespoke, pragmatic, solutions for our clients’ needs.
  • We’re with you ever step of the way – Whatever stage of the journey you’re on, we can work with you to build capability and pave the way.
  • We’re independent – We are independent so are quick to adapt, but also are agnostic when it comes to technology recommendations.
  • We get it – We know HR and payroll, the challenges and what great looks like. Our capability is drawn from world-class consultancies and people who have held senior leadership positions at major corporates.

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Our customer satisfaction score (CSAT)

Our CSAT score is calculated by taking our satisfied customer score, dividing by the number of respondents, which give us a percentage that we track on a monthly basis and at the end of each of our projects with our clients.

Reach out to us to see what opportunities we have available

Insights

We believe that great work comes from great insights and we have a dedicated team that sits at the helm of the business, feeding into new and innovative thinking and shaping our service offerings.
Find out more about our latest insights here.
Podcast
How can skills-based strategies empower your workforce? 

How can skills-based strategies empower your workforce? 

In today’s "HR on the Offensive" podcast, Chris and LACEr Pavan Bilkhoo speak to Jig Ramji, Chief Talent Officer, as they explore skills-based organisations potential to redefine traditional HR practices and empower employees along the way. They discuss the ways this...

Podcast
What makes LACE fundamentally different?

What makes LACE fundamentally different?

At LACE we talk about how we are ‘fundamentally different’ HR consultancy but what does that really mean? This guiding principle, or as we call it the LACE way, informs our approach to both clients and internal operations. In this episode of the HR on the Offensive...

Podcast
Who supports the supporters? Building a resilient workplace

Who supports the supporters? Building a resilient workplace

HR professionals often carry the weight of organisational wellbeing on their shoulders. But in this case; who supports the supporters? In this insightful discussion from the HR on the Offensive podcast, host Chris Howard and Chris Horton explore this often-overlooked...

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