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Emma Leonis-Hughes, Client Executive Director

Emma is a seasoned HR transformation specialist. During her career, she has led some of the largest global HR change programmes with clients across the Private Sector and Financial Services, focusing on optimising HR service delivery and enhancing the employee experience.

Emma spent over 10 years at Deloitte before joining LACE Partners in early 2018 as Executive Director of HR Transformation. She is passionate about HR and challenging, inspiring and motivating HR leaders to achieve more. She leads LACE’s thought leadership into the future of HR service delivery and operating models, with recent reports including ‘The Future of HR Shared Services: Becoming People Experience and Solutions Experts’ and ‘HR on the Offensive’.


  • Organisational Reviews
  • Business Case Development
  • HR Transformation
  • Organisation Design
  • Project Management
  • People Transition
  • Talent Management
  • Change Management
  • Employee Engagement
  • Organisation Governance
  • Process Design/Redesign
  • Shared Services
  • Solution Design
  • Transition Management
  • User Experience

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Insights. Our latest thought leadership, including blogs, webinars, podcasts and videos.
Why employee listening is key to good experience
Why employee listening is key to good experience

In this week’s blog LACE co-founder Cathy Acratopulo speaks with Simon Smith, the CPO at Aston Martin, about employee listening strategy. Read on to learn what approaches are most effective and what role they play in optimising employee experience – or listen to their...

Does HR have a branding problem?
Does HR have a branding problem?

Chris and LACE Manager Georgina Sutton speak to guest Jocelynne Thompson, Director of People Strategy and Transformation at Virgin Media O2 to discuss if HR has a branding problem. The conversation centres around the perception of HR within the business world and...

Pay transparency: What challenges should organisations be aware of?
Pay transparency: What challenges should organisations be aware of?

In the latest HR On the Offensive podcast, Chris and LACE Director Pavan Bilkhoo speak with their guest, Michelle Gyimah, who is a keynote speaker and a consultant specialising in gender and ethnicity pay gaps. The discussion revolves around the challenges and...