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Jenny Occhiali, Digital Marketing Manager

Jenny is a Digital Marketing Manager passionate about Digital Learning technologies and processes. After spending over 20 years in highly creative environments and collaborating with acclaimed names in the design landscape, she has grown expertise in content management and developing inspirational, educational and informative digital strategies. Devoted to putting the customer at the centre of what she does, Jenny has cultivated an understanding of the internal and external processes affecting the customer’s journey and the overall customer experience. An enthusiastic learner, she is developing new skills in Digital Learning Design to support people’s development through training strategies.

Jenny loves cats, botanical illustration, travel literature, and painting and is conscious of animal welfare and environmental issues.

Skills

  • Content Management
  • Campaign Development
  • Web Strategies
  • Customer Experience

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Insights. Our latest thought leadership, including blogs, webinars, podcasts and videos.
Blog
Why employee listening is key to good experience
Why employee listening is key to good experience

In this week’s blog LACE co-founder Cathy Acratopulo speaks with Simon Smith, the CPO at Aston Martin, about employee listening strategy. Read on to learn what approaches are most effective and what role they play in optimising employee experience – or listen to their...

Podcast
Does HR have a branding problem?
Does HR have a branding problem?

Chris and LACE Manager Georgina Sutton speak to guest Jocelynne Thompson, Director of People Strategy and Transformation at Virgin Media O2 to discuss if HR has a branding problem. The conversation centres around the perception of HR within the business world and...

Podcast
Pay transparency: What challenges should organisations be aware of?
Pay transparency: What challenges should organisations be aware of?

In the latest HR On the Offensive podcast, Chris and LACE Director Pavan Bilkhoo speak with their guest, Michelle Gyimah, who is a keynote speaker and a consultant specialising in gender and ethnicity pay gaps. The discussion revolves around the challenges and...