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Kayley Gaylor, Director

Kayley joined LACE Partners in 2021 as a senior manager. Kayley’s background is 15 years’ experience in improving the HR function to provide a more value add service to the business, through cost reduction, increased efficiencies, service delivery models, data, technology and process standardisation.

Kayley has delivered many global HR improvement and change projects including HR process improvement, outsourcing and centralisation of HR administration to Shared Service Centres as well as designing technology to enable the efficiencies in the employee experience and business automation.

Recently Kayley has been focusing on leading HR Tech recovery programs especially after a challenging implementation, including: governance and change frameworks, HR & IT scope split, process design, data management, structure design, people and skills, HRIS support model, tenant management, relationships with the service providers, user adoption, Tech roadmap and the journey to self-sufficiency.

Outside of work, Kayley enjoys Yoga, reading, walking and travelling.

Skills

  • HRIS Design & Implementation
  • HR Technology Adoption
  • HR Shared Services
  • HR Service Delivery Model
  • HRIS Support Models
  • Process Design/Redesign
  • HR Transformation

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Insights. Our latest thought leadership, including blogs, webinars, podcasts and videos.
Blog
Demystifying HR operating models: The ten traits of high performance
Demystifying HR operating models: The ten traits of high performance

In a recent blog, we discussed the various and often competing accountabilities of the Chief People Officer (the ‘hats’ CPOs wear) and the purpose of the HR or People function overall. In this blog, we introduce the capabilities that differentiate high performance for...

Podcast
Why does HR need to start thinking long-term?
Why does HR need to start thinking long-term?

In the latest episode Chris introduces co-host, Debbie Mitchell, and guest Graham Norris, an Organisational Psychologist and Speaker. The focus of this episode is on HR professionals’ abilities to think strategically and long-term. The summary delves into various...