You may not have the time right now to get some headspace to be looking at what lessons could have been learned by your business, but when you do, it will be important for HR to be the facilitators of conducting this process. Look at the data, the evidence, what the impact of working from home has been.
These are just a couple of points discussed in this quick video from Cathy and Chris from LACE Partners, part of the 12 point crisis management plan for HR teams that LACE have put together.