What were the key lessons learned for HR in 2020? What were the key HR tech platforms that HR shared services teams were looking at in 2020 and has that changed in 2021? Has the debate about the value of HR in an organisation now truly subsided? What trends will we see in 2021 and is this the year of employee empowerment? Chris and Emma from LACE Partners talk to Lisa Dennis from SPX Flow in the latest HR on the Offensive podcast.