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Who supports the supporters? Building a resilient workplace

by | Dec 5, 2024

Workplace and wellbeing
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Who supports the supporters? Building a resilient workplace

HR professionals often carry the weight of organisational wellbeing on their shoulders. But in this case; who supports the supporters? In this insightful discussion from the HR on the Offensive podcast, host Chris Howard and Chris Horton explore this often-overlooked challenge alongside Paul McGregor, a mental health advocate and founder of Everymind at Work.

HR professionals, mental health first aiders, and managers often find themselves engaging in sensitive, high-stakes conversations without sufficient training or support. A staggering 52% of mental health first aiders report feeling out of their depth during such discussions; underlining the need for tailored training programs to help empower these individuals effectively.

How should the people manager role evolve?

Paul emphasises the need for managers to develop softer skills such as empathy and effective communication. When trained in these areas managers not only strengthen team performance but also fosters a culture where mental health conversations are normalised.

Why should leaders show vulnerability?

Leaders who model authentic behaviour—whether by admitting mistakes or sharing personal strategies for maintaining mental health—create an environment where openness is valued. Leaders need to strike a balance between authentic and impactful without oversharing.

Where to start?

For HR professionals and business leaders: start with the why. Before implementing initiatives, understand the core objectives. Once the purpose is clear, you can then design holistic and strategic approaches tailored to your workforce’s unique needs.

Listen now to learn how to build a workplace that ensures all employees are supported. If you would like further insights, you can download The Everymind Mental Health First Aid Data Report. The report offers actionable strategies for enhancing mental health support across your organisation.

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