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What is wellbeing’s role in the employee experience revolution?

by | Oct 26, 2023

In this podcast host, Chris along with Cathy Acrotopulo and Debbie Mitchell speak to guest Gethin Nadin, Chief Innovation Officer at Benefex. Benefex specialise in providing employee benefits and reward solutions to organisations. They offer a range of software and services designed to help employers manage their employee benefit programs, engage their workforce, and improve the overall employee experience. The discussion is part of our employee experience revolution campaign and explores various facets of employee wellbeing and its evolving role in the modern workplace.

Should organisations include wellbeing in their EVP?Employee experience revolution - LACE Partners

Over the last few years, the Employee Value Proposition (EVP) has transformed to encompass wellbeing as a central component. Gethin discusses the changing attitudes and values of employees. He highlights that individuals are now prioritising their wellbeing, with many willing to leave their jobs to prioritise their mental health. This shift in employee priorities is seen as a power shift from employers to employees.   

What caused this shift in priorities? 

The podcast delves into the societal changes that have contributed to this shift, including the 2008 financial crisis and the impact of the COVID-19 pandemic. These events have altered the perspective on work, focusing on wellbeing and rejecting oppressive working conditions.  

The discussion shifts to the importance of the C-Suite in recognising the relationship between employee experience and customer experience and understanding the interconnectedness between positive employee experiences and exceptional customer experiences.   

A holistic approach to wellbeing

The conversation further explores the evolving scope of wellbeing, with Gethin stressing the importance of organisational structure in promoting a holistic approach to employee contentment. Elements like trust, communication, recognition, and relationships with managers are identified as crucial factors.   

Listen now for a comprehensive exploration of the evolving landscape and its growing significance. As part of our wider EX Revolution campaign, we’ll be unpacking the core components of good employee experience, sign up here to receive updates as our latest content is released. 

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